1. If you wish to register online, please Click here. You will need to fill in an online registration form. This form will ask for the following data: 

• NIC / Passport # .
• Account #.
• Other Information (Contact Information, Parents name etc.)

After you have submitted the request, an email will be sent to the address you provided at the time of opening the account. This e-mail will contain a link to a password generation page. Here, you will be asked to create a password of your choice. A TPIN will also be generated for you and sent to your home address. Once this is done, you will be able to login.

2. You can collect a registration form from your Dubai Islamic branch, complete it and submit it there and then. You will receive your password by post or e-mail, which ever you prefer.

3. You can also register via Dubai Islamic 24/7 Phone Banking. Just call 111-786 DIB (342) and request registration for Internet Banking.

If you forget your Password then follow the Forgot TPIN or Password link on login page.

To comply with our security requirements you will need the following software to access Internet Banking.

Operating system: Microsoft Windows 95, 98, Me, 2000, NT4.0, XP or an Apple Macintosh running OS7 or above.

System Browser: Microsoft Internet Explorer v4.01 or above/Netscape Navigator v4.08 or above.

Internet Banking is designed for a screen resolution of 800 x 600 pixels or above. To check or alter your current resolution, please refer to your PC user manual.

Companies who operate a corporate firewall may not permit access to all sites. You should consult your Local Area Network (LAN) Administrator if you are unable to access Internet Banking.

If you have a query which is not covered here please contact us at (92-21) 111-786-DIB (342). You can also Email your Queries to us at problem.resolution@dibpak.com

Yes, its as secure as it can be. The service employs the 128-bit Secure Socket Layer (SSL) encryption, one of the safest encryption technology used by banks and brokerages worldwide. All online sessions between you and the bank are protected by the same 128-bit encryption, preventing against disclosure to third parties.

However, despite the secure encryption technology, there can be instances of unauthorized access, hacking attacks and unauthorized modification of data on the website causing damage and compromising the security of the website. For all such instances, DIBPL expressly disclaims any liability to any party or users of this website for any damage or loss caused, of whatever nature, through use or access of this website.

Yes. The Dubai Islamic Internet Banking Service uses temporary cookies to enable the site to work efficiently. Cookies are small pieces of data which we store within your browser to allow us to see where you are within the site. These are deleted at the end of your session. No personal information is stored in cookies.

We strickly advise you to take precautionary measures when conducting transaction from public PC. Generally, public PCs are vulnerable to virus attack and various simple programs unintentionally downloaded. There is a risk that these programs were designed to read any keystrokes you make (including your Relationship No and Password) and will automatically send the stolen information to the program owner who would take the benefit.

You can transfer funds between any DIBPL accounts. You can also set-up standing orders to make the process simpler and save time. For example, you can request a transfer of funds to Mr. XYZ on every 1st of the month. You will need the complete account number of the beneficiary of the transfer.