{"id":9167,"date":"2023-08-03T13:24:15","date_gmt":"2023-08-03T08:24:15","guid":{"rendered":"https:\/\/www.dibpak.com\/?page_id=9167"},"modified":"2026-01-02T16:06:52","modified_gmt":"2026-01-02T11:06:52","slug":"customer-awareness","status":"publish","type":"page","link":"https:\/\/www.dibpak.com\/index.php\/customer-awareness\/","title":{"rendered":"Customer Awareness"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]<\/p>\n

Important:<\/h1>\n

Dubai Islamic Bank never call from 021 111 786 342 or ask for confidential data User ID, Password, PIN, Card number, CVV, expiry.<\/h3>\n

 <\/p>\n

For Complains<\/a><\/h1>\n

For ATM or fraud related complaints<\/h2>\n
    \n
  1. Dial UAN 021-111-786-342<\/i><\/li>\n
  2. Follow the IVR instruction and dial 1 for Urdu & 2 for English<\/i><\/li>\n
  3. select the option 1 to connect to your phone banker<\/i><\/li>\n
  4. Follow the phone banker’s instruction for either card blocking or fraud related complaints.<\/i><\/li>\n<\/ol>\n

    Fair Treatment To Customers<\/h2>\n

    The FTC’s policy of mandating clear and accurate information about all products and services empowers customers to make informed decisions and protects them from fraudulent, deceptive, or unfair business practices.<\/p>\n