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Problem Resolution Unit

Dubai Islamic Bank Pakistan Ltd. (DIBPL) is fully committed to providing a World Class experience to its Customers. However, we need your support to further improve our services.

For Compaint Registration

Email to : [email protected] ⤍

 

Complaint Handling Process at DIB

Dubai Islamic Bank Complain Handling Process
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eCIB complaint focal person
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Focal persons for politically exposed persons (PEP) issues
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Write to Us at:

Problem Resolution

Mailing Address Dubai Islamic Bank Pakistan LTD. 3rd Floor Karim Chambers, CL-5,6/2 Civil Lines, Karachi, Pakistan.
Phone 111-786-342
Fax 021-35204515
Email [email protected]

ADC Operations

Mailing Address Dubai Islamic Bank Pakistan LTD. (Hyderi Branch). Plot D-10, Block F, North Nazimabad, Karachi, Pakistan.
Manager ADC Operations Mr. Haris Ahmed Khan
[email protected]
Senior Officer
ADC Ops & Payment Systems
Muhammad Sheeraz Naseem
[email protected]
Phone 021-35694508
Fax 021-35694508

Please do not forget to provide us the following information, in order to enable us to reply promptly.

  • Date
  • Full Name
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  • Account Number
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  • Phone number
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Rest assured your problems and complaints will be swiftly and efficiently resolved because at DIBPL your satisfaction is most important.

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IBAN Generator

Enter Your 15-digit account number (including Branch Code) e.g1003xxxxxxxxxxx

I have read,understood and agree to terms outlined in the disclaimer below.

Note:This calculator generates IBAN for DIBPAK accounts only.This Tool converts the entered number into IBAN formatThe generation of correct IBAN is dependent on the branch code and input of your existing DIBPAK account number.If incorrect details are entered,the Calculator will provide incorrect IBAN. DIBPAK shall not be liable for any damages which may arise due to incorrect account number entered at your end

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Protect Yourself from becoming a Victim of Online Frauds

Please be aware of fraudulent emails and websites that attempt to obtain your banking information

Dubai Islamic Bank never asks for your confidential information, like password ATM, PIN via email or phone. Please keep your user ID password, account details and other related information confidential. Never Respond to emails/embedded links asking you to verify User IDs/Password

DISCLAIMER:

Dubai Islamic Bank is not responsible if customers do not comply with the above guidelines

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